Feedback, Complaints, Privacy and Government Information


After you are advised of the outcome of your application you may request feedback from Create NSW (see contact details in Part Five).


By submitting an application to the Arts and Cultural Funding Program you accept the conditions and assessment process set out in these guidelines.

Funding decisions are final and can only be appealed on grounds of probity.

If you believe that the published assessment process has not been followed for your application, please put your concern in writing and send it to the Integrity & Risk Manager, Create NSW at Level 7, 52 Martin Place, Sydney NSW 2001.

If there is sufficient evidence to support an appeal on probity grounds, the appeal will be considered by a panel of independent members, chaired by an executive of the NSW Government not involved in the original process.

Create NSW Privacy Policy

Create NSW is required to comply with the Privacy and Personal Information Protection Act 1998.

Create NSW collects the minimum personal information required to enable us to contact an applicant and to process and assess the merits of the application.

The information provided is stored on a database that is only accessed by authorised staff and used for the purposes for which it was collected.

Applicants must ensure that people whose personal information is included in an application are advised that Create NSW is being supplied with this information, and how it will be used.

For successful applications, information including the applicant’s name, the amount of funding provided and a brief description of the funded activity is published on the Create NSW website.

Government Information (Public Access)

Documents in the possession of Create NSW are subject to the provisions of the Government Information (Public Access) Act 2009. Under some circumstances, a copy of your application form and other material supplied by you may be released, subject to the deletion of exempt material, in a response made in accordance with the Act.

More information can be found at